Our family of jewelry consultants will walk you through your instore or online purchase step by step, and will always be available to answer any questions or concerns. We offer live support seven days a week.
E-Mail available 24/7
All items are shipped fully insured. Signature is required upon delivery. Free shipping and fully insured via UPS GROUND or USPS. UPS 2nd day, USPS Priority Mail or Overnight shipping methods are available and charged to customer upon request.
SHIPPING CHARGES ON ALL INTERNATIONAL ORDERS WILL BE ADDED TO SALE
For domestic orders, we accept returns for full refund (minus shipping & insurance) only for standard items purchased online. Items must be in original condition (not worn, sized, engraved, set, or altered in any way). We do not accept returns or exchanges on any special orders. All returned items must be received by Coby Madison Jewelry, within 14 days of receipt of purchase. Please call to speak with jewelry consultant prior to returning merchandise, to request a Return Authorization #. Packages shipped to us without a Return Authorization # will be returned to sender unopened. All returned merchandise should be mailed registered and fully insured.
What personally identifiable information is collected on this site?
Visitors may supply personally identifiable information (such as visitor name, address, telephone numbers or e-mail addresses) for various purposes on this site. These purposes include registering to receive e-mail newsletters, requesting further information about our products, or simply asking a question about our company.
Coby Madison Jewelry does not collect personal information from you unless you provide it to us. This means that you can visit our site without telling us who you are or revealing any personally identifiable information about yourself.
How is it used?
When you supply information about yourself for a specific purpose, we use the information for only that purpose (such as to provide the service or information you have requested).Should any material changes be made to the ways in which we use personally identifiable information, Coby Madison Jewelry will take commercially reasonable measures to obtain e-mail consent from you.
Personally identifiable information is stored on our Web server and is not publicly accessible. Further, personally identifiable information is only accessed by Coby Madison Jewelry employees. Coby Madison Jewelry meets industry standards for the protection of personally identifiable information.
If you have registered to receive e-mail communications from us and later change your mind, you may contact us to have your name removed from our distribution lists. You have the following options to do this:
You can send an e-mail to:firstname.lastname@example.org
If you would like to verify the data we have received from you or to make corrections to it, you may contact us directly at the e-mail and mail addresses provided above.
If you have any questions, concerns or comments, please
or call 888-677-2629 562-947-6234